AliExpress Customer Service: Comprehensive Guide
Contacting AliExpress Customer Service
Online Chat
For the quickest and easiest communication, utilize AliExpress's online chat feature. Simply navigate to their website and click the "Help" tab followed by "Chat with AliExpress."
Help Center
The Help Center, located on AliExpress's official website, offers a wealth of information regarding orders, payments, disputes, and more. Explore the various topics to find answers to your inquiries.
To contact AliExpress via email, you must possess an account on their platform. Log in and navigate to the "Help" section, where you can compose and submit your email.
Additional Information
Tracking Order in Destination Country
To track your order within the destination country, obtain the tracking number and utilize it on the relevant shipping carrier's website.
Contacting Seller
In cases where you require specific documentation for customs clearance, reach out to the seller. If they fail to provide the necessary support, contact AliExpress customer service.
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